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Ariston guarantees speed, professionalism and a very high level of efficiency, making use of a capillary network of partners organized throughout the national territory.
If you need maintenance or if you plan to purchase an Ariston product, look for the Technical Assistance Center closest to your home.
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Ariston water heating products are sold exclusively through trusted online partners.
No, our Ariston Aures Electric Tankless Water Heaters do not require any venting.
We recommend homeowners hire a professional plumbing and electrical contractor to install the Ariston Aures Electric Tankless Water Heater.
Yes! Ariston Aures Electric Tankless Water Heater can be used in both applications.
Check our installation manual for our troubleshooting guidelines. Our technical support can also be of service! Email us or call 774-510-7000 for assistance.
The checks and maintenance of the water heater must be carried out with the periodicity indicated in the document of the technical instructions for use and maintenance, made available by the installer.
To take advantage of the Ariston Conventional warranty it is necessary to contact a Technical Assistance Center authorized by Ariston Thermo S.p.A
The conventional warranty on electric water heaters provides that the consumer will not bear any cost or expense, for the required interventions, if the defect occurs within 6 months from the date of purchase. In addition to the Conventional Warranty, Ariston Thermo S.p.A offers an additional service called Long Life in the event that a device malfunction occurs. Specifically, if the defect occurs within 2 years from the date of purchase (ie, from the 7th to the 24th month) the repair does not provide any cost to the consumer, with the exception of the so-called contribution for home transfer expenses (commonly known as call cost), in force at the time of the intervention and which, however, remains at the discretion of the Technical Assistance Center.
Also and exclusively in the case of drilling the tank and consequently necessary replacement of the product, from the 7th to the 24th month or from the 7th to the 36th month or, again, from the 7th to the 60th month (depending on the model of the appliance and as indicated on the warranty certificate) the Technical Assistance Center will deliver to the consumer an authorization with which the user can pick up, at a retailer, a new product of the same type as the one to be replaced. In this case, it should be noted that the contribution for the home transfer costs, the withdrawal of the new product, the replacement and disposal of the replaced device will be at the user's expense.
The warranty of the water heater is active from the time of purchase and no further activation process is required. The purchase document and the guarantee certificate must be kept.
By answering a few simple questions we will be able to suggest the best product for your needs. http://www.ariston.com/ita/it/trova-il-tuo-prodotto
The Zero Risks guarantee is a protection against unexpected expenses. At the time of activation of the warranty of the product purchased, with a small additional expense, you can activate additional 3 years of assistance (which will be added to the 2-year conventional warranty).
For all boilers up to 35 kW of power and for all heat pump water heaters of the NUOS range.
To activate the Zero Risk formula, you can contact an authorized Ariston service center directly.
When the water contained in the water heater is heated, it increases in volume and consequently increases the pressure inside the water heater and, more generally, in the water-sanitary system. The safety valve, which is a device that prevents excessive pressure increase, could come into operation by discharging a small amount of water outside, to keep the pressure within safe values. The dripping is therefore a normal phenomenon, which highlights the correct intervention of the safety valve in conditions of high pressures and which prevents potential danger situations both for the product and for the user.
In any case, to avoid the practical problems related to the dripping of the safety valve, it is advisable to contact a technician